Privacy and Cookies Policy

This Privacy Policy pertains to ITCONTACT Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website (


  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Data Retention
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

At ITCONTACT we collect information about you. We collect information when you voluntarily complete any of the contact / enquiry forms on our website.

If you check the box on our forms when making an enquiry we will store the data you submit to us.

How will we use the information about you?

We collect information about you to use with orders and general queries. ITCONTACT will never share your information with any other companies unless to pass on a legitimate interest to a known third party with your consent.


Occasionally we would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date by contacting us and requesting removal.

If you no longer wish to be contacted for marketing purposes, please contact us.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: ITContact Ltd, 13 Highfield Road, Edgbaston, Birmingham, West Midlands, B15 3DU

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Data Retention

We may store data with the aim to retain it for no longer than is necessary for the purpose of fulfilling a legitimate business interest and with an objective to ensure data accuracy. If any data is deemed as inaccurate, data is either corrected or destroyed in a secure manner.

Data retention periods are dependant upon the activity for which it was collected but are reviewed regularly.

Data may be stored in a number of ways:

  • Within cloud storage. Such storage may involve the use of third party solutions to store the data. We aim to utilise recognised providers who have data centres within the EU and ensure data transfer is via an encrypted communication.
  • Within physical servers within our secured server room within our Head Office.
  • Printed hard copy, which are securely stored and cross-shredded when disposed of.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information please visit

The cookies we use on our website is to anonymously store session information about your visit if you have logged into the website and for Google Analytics to give us analytical information about the websites use.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you visit the other websites via a link on our website you should read, understand and agree to their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• by email:

• or write to us at: ITContact Ltd, 13 Highfield Road, Edgbaston, Birmingham, West Midlands, B15 3DU