ITCONTACT has extensive experience delivering IT support tailored specifically to dental practices, with in‑depth knowledge of the dental and imaging systems commonly used across the industry. Our expertise covers practice management platforms such as Software of Excellence EXACT, R4, Dentally, Carestack and Areona, as well as imaging solutions including Carestream, DBS Win, iTero, Schick and Examine Pro, among others. We understand the flexible, fast‑paced nature of dental environments and the high level of stability and reliability required to keep your practice operating smoothly.

We have supported practices through the implementation of new dental software systems, OPG and X‑ray technologies, intra‑oral imaging solutions, and emerging tools such as AI‑driven clinical notes and wireless patient‑note platforms. Our project work ranges from designing and deploying Wi‑Fi infrastructures to enable services like Clinipads and mobile patient data capture, to facilitating secure remote working for practice management teams, and even managing full surgery IT relocations and refits.

We have worked with IT contact for well over 15 years, and throughout that time they have become an invaluable partner to our business. Their support has covered every aspect of our IT infrastructure, including software, hardware, networking, server support, and cabling solutions, helping us successfully grow and adapt over the years.

What truly sets them apart is the quality of both their technical expertise and their customer service. The entire team are extremely approachable, professional, and reliable. No matter how large or small the issue, they are always willing to help and explain things clearly in a way that is easy to understand. They take the time to understand how our business operates and consistently provide practical, honest advice that is tailored to our needs rather than simply recommending unnecessary solutions.

As our business has expanded, they have supported us every step of the way with efficient planning, excellent installation work, and dependable ongoing maintenance. Their cabling and infrastructure work has always been completed to a very high standard with minimal disruption to the business, always working around our schedule to ensure operations continue smoothly.

One of the most reassuring aspects of working with them is their responsiveness during critical situations. When we have had our various IT crisis’s, they are always available and react quickly and calmly to resolve issues, usually getting us back up and running within minutes, with their efficiency and dedication have significantly reduced downtime, ensuring business continuity though the back-up system they have put in or immediate on/off site help on many occasions.

In addition to their outstanding service, we feel for what they deliver IT contact are also extremely fair and transparent with pricing, which has helped build a strong relationship of trust over many years.

We would not hesitate to recommend them to any organisation looking for a dependable, knowledgeable, efficient, and genuinely supportive IT partner.